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    About State Auto Insurance

    In 1921, Robert Pein founded State Automobile Mutual Insurance Company in Columbus, Ohio. State Auto is sold through independent agencies providing personal, efficient and professional service to policyholders.

    State Auto is committed to their over 3,400 agency partners, 2,200+ employees and to their customers. Maintaining and growing relationships has helped State Auto build a solid reputation.

    State Auto has assets over $3.8 billion. Regional corporate offices are located in Indianapolis, Indiana; Nashville, Tennessee; Austin, Texas; Columbus, Ohio; and Baltimore, Maryland. Other companies owned are State Auto Ohio, State Auto WI, and Milbank.

    State Auto Insurance's Financial Strength Rating

    State Auto has an A.M. Best Company Financial Strength Rating of A, an S & P financial rating of BBB+ and a Moody’s overall rating of A3.

    State Auto Insurance Customer & Claims Services

    Claims agents allow for face-to-face communication and give consumers all the newest discount information as well as help during accident claims processes.

    Driver Discounts:
    • Long-Distance Student: 10% discount for being far from home in school
    • Good Credit: 18%-70% good credit discounts
    Vehicle Discounts:
    • Anti-Theft: 5%-25% for having alarms or anti-theft installed
    • Anti-Lock Brakes: 20%-30% anti-lock brake discount available
    • Passive Restraint: 5% discounts for air bags or automatic seat belts
    Auto & Home Bundling Discounts:
    • Home Insurance Bundling: 10%-15% for bundling car and homeowners insurance
    • Multi-Vehicle: 5%-15% for insuring multiple vehicles under one policy

    State Auto Unique Products

    CustomFitSM Auto Program

    State Auto’s unique CustomFitSM personal auto program can customize coverage to your lifestyle and needs. Offering liability, medical payments, uninsured/underinsured motorist, physical damage coverage, and an optional assortment of coverage enhancements keeping prices low. Customers can receive competitively priced broad coverage features.

    Prime Of Life Program

    Giving premium discounts for customers over 45 years of age if qualifying auto & home policies were bought. Extra coverage products are available as well, at no charge to add deeper value.

    Auto Replacement Cost Coverage Program

    Providing full replacement cost policy coverage. Certain conditions apply.

    Towing and Labor Coverage Program

    Free Glass Repair Alternative and Glass Replacement for qualifying claims.

    State Auto Insurance Core Values

    State Auto employees share a unified vision, based upon unwavering values, in a supportive atmosphere where you can make significant contributions to the lives of their policyholders and their families.

    Thanks Compass & Jackie

    “I love Compass! Jackie is always on top of every issue and even went above and beyond when I locked my keys in my car!”

    - Liza Marvin, June 5th -
    Auto Insured with Compass Insurance Agency, MI

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