Meet The Compass Family
Staff Bios
Compass Insurance Agency is “Pointing you in the right direction”, as a team of agent specialists they look at coverage, price, and service to ensure they are meeting all of your expectations. Compass represents over 25 companies for your auto, home, and commercial insurance needs.
Jack Hoedeman, CPIA, CISR, PLCS
CEO
Ballroom dancer, husband, father of 3, and insurance guru.
In addition to running the agency, I specialize in small business insurance. Many of our auto and home clients own restaurants, car washes, clothing stores, and bakeries. We want to make sure we can offer protection for all the risks they face.
Hernan Balcazar, CPIA
COO
Bears season ticket holder, father, husband, and motivation master.
I oversee the recruiting, training and over sight of the sales agents. If your agent is away I will gladly help you in their stead.
Casie Rustin
Service Manager
Mother of 1, avid Cubs fan, lover of animals, and insurance agent.
I’ve been licensed for almost 2 decades, raised kids, give for aging parents, run a household, trained German Shepherds and ride a motorcycle. It’s not always safe but it’s usually fun! With my experience and resources, I will find the best option to protect you, your loved ones, your livelihood and your stuff. Don’t wait until it’s too late to find out what coverage you don’t have.
Nick Colson
Technology Manager
Proud father, hurricane survivor, and insurance agent.
I am a proud father of three. I have enjoyed a CAT 5 hurricane in Mexico for eight days. I enjoy working in the garden, and with honey bees. I love making sure our customers have the proper insurance that meets their needs, and I am willing to stay later or come in on the weekend to accomplish that.
Karen Gilley
Bookkeeper
I love living in Florida and can’t image being anywhere else. The warm weather gives me plenty of opportunities to jump on my Harley!
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