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    West Bend Mutual Insurance Provider

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    About West Bend Mutual Insurance

    Beginning in 1894 West Bend Mutual Insurance Company has provided low cost personal and business insurance with unique coverage options. Headquartered in West Bend, WI, West Bend Mutual products have been sold through agents in 11 midwestern states.

    West Bend Mutual has a strong focus on safety. This area of their website is focused on how to prevent problems, maintaining items in the home and business, and even tips on natural disasters. The West Bend Mutual website regularly updates safety, home maintenance, and loss prevention information for home and businesses to continue to super serve their community.

    West Bend Mutual Insurance's Financial Strength Rating

    West Bend Mutual Insurance Company has an A.M. Best Company Financial Strength Rating of A ("Excellent").

    West Bend Mutual Insurance Customer & Claims Services

    West Bend Mutual offers flexible and unique Personal and Business insurance products. Auto and Homeowners policies are bundled together or sold separately.

    Home and Highway: Bundles policies to protect your home, condo, or rental along with your vehicle in one policy, providing the same or more coverage to your property than stand alone policies.

    • Discounts for Groups available
    • Cash Back, Claim Free Awards
    • Additional coverage available for RV, Motorcycles, Classic Cars, Trailers

    Business Insurance: West Bend offers many products to all types of business owners.

    • Property
    • Liability
    • Business Auto
    • Worker’s Compensation
    • Crime
    • Mobile Equipment
    • Business Umbrella
    • Surety Bonds
    • Errors and Omissions
    • Employment Practices Liability Insurance
    • Directors and Officers

    SMARTbusiness: Tailored insurance coverage with extra options for businesses with property values and annual sales of 10 million per location.

    Customer Service: Available 24/7, and is easiest to call toll free DirectConnect® number is 1-877-922-5246. Customers can email, fax, or call their direct agent for claims service. Once the initial claim is entered through DirectConnect® their claim may fall into these claim service products:

    • Damaged windshields use ClearVision®
    • Roadside Assistance use TravelNet®
    • Workers Compensation kits are available by State
    • Responder®

    West Bend has a large-scale catastrophe Responder® Vehicle. Functioning as a mobile office, the Responder® changes the way catastrophe claims are handled by storm responder teams. Outfitted with satellite and wireless tech, the Responder® team arrives to inspect areas hit with severe storms. Policyholders’ claims can be processed, paid, and expedited with the Responder®.

    West Bend Mutual Insurance Core Values

    The tag line: “West Bend provides a silver lining. The worst brings out our best” and “West Bend Cares” are two areas that highlight West Bend Mutuals’ core values of Responsibility, Excellence, and Integrity.

    Fabulous Service

    “Jackie goes above and beyond with great service and she was able to save me money. If you do not have her as your agent, you need to.”

    - Leslie Bozek, June 4th -
    Insured with Compass Insurance Agency, MI

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